Sells in Arabic and English

Replies in the customer's language, in your brand's tone. Runs on Meta's WhatsApp Cloud API.

Knows your catalog

Browses your products, checks stock, and suggests the right item, size, or option.

Takes orders

Creates the order inside the chat and answers "where is my order?" with the current status.

Hands off to your team

Passes the chat to a person when needed. Pause the bot or request a human for any customer.

Safe replies

Reply guardrails, duplicate-message protection, and a customer-safe fallback if something goes wrong.

Polite with the extras

Sends a polite reply when customers share a location or a sticker, so nobody feels ignored.

Photo matching

Customers send a photo and Hawker matches it to your products. Photos also collect in a Photo Inbox.

Intermediate & Custom

Returns and exchanges

Open tickets for returns and exchanges, cancel orders, update addresses, and track leads by funnel stage.

Intermediate & Custom

Owner alerts and monitoring

Get alerts for errors and for messages from paused customers. Health checks, low-stock alerts, and an errors console.

Intermediate & Custom

Your brand, your rules

Custom guardrails, custom prompts, your own branding, and a white-label option.

Custom